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JOB SUMMARY: Maintains front-line operations and other duties as requested by the Executive Director and Assistant Operations Manager. Answers phone calls in a consistent and professional manner and provides information and referrals upon request. Enters consumer statistical information into CIL database. Notifies appropriate staff of visitor arrival and maintains confidentiality.
JOB SUMMARY: To assist the Mid-Hudson Interpreter Service (MHIS) team in Deaf/Hard of Hearing Advocacy, Interpreter Coordination and confidential paperwork, and performing alternating on-call duties with the MHIS Team.
REPORTS TO: MHIS Program DirectorESSENTIAL FUNCTIONS:
1. Record and coordinate customer requests, schedule, and confirm interpreters for assignments; update and coordinate