Mike Mullaney, with Hudson Cadillac Buick GMC
Best Customer Service
Leadership in Business and Community
Karen Zobel, with The Community at Brookmeade
Best Place to Work (Small Company)
Best Place to Work (Large Company)
The 2018 Headliner Award Winners at the April Contact Breakfast
Winners of a Headliner Award will be recognized at the April Contact Breakfast as part of the awards ceremony and will receive a customized commemorative plaque. Winners will be announced to the press, via social media, and in the April edition of the Chamber's Bottom Line Newsletter, which reaches an estimated 30,000 readers.
We encourage you to share your win with your networks, family and friends, and invite colleagues to the Breakfast to celebrate with you.
Past winners, please help spread the word! Feel free to submit a testimonial about your experience to RichK@dcrcoc.org.
The award-winning business or organization will demonstrate how they value their employees through their daily relationships and not by a statement in their employee handbook or benefits outline. This relationship is built on key criteria including: trusting the employees; treating them with respect; rewarding them with fair wages; communicating with them on a regular and consistent basis; building pride in the workplace, the employee and their job; and making the organization a credible and enjoyable place to work. All of these actions will show how the organization values its employees thus making it the Best Place to Work and a model for other organizations. NOTE: This nomination must be made by an employee of the nominee!
Nominees are individuals who will be judged upon his/her leadership in the business or organization shown during the calendar year through ability to provide a strong corporate culture and management philosophy that helps attract and/or retain employees, foster employees’ individual development, and maintains positive relationships with customers/clients. In addition, the nominee’s leadership style must extend to his/her active participation, as well as that of their employees, in their community beyond their normal work-related activities.
This award will salute a business or organization that was thinking smart in 2017 – “outside-the-box” – to bring an innovative perspective in management, technology, marketing, sales or product/service development, solid waste reduction, recycling, energy conservation or renewable energy usage, as well as process improvement, social consciousness, and/or utilizing resources efficiently and effectively. Nominees will be judged on the uniqueness, creativity, and achievement of their desired results from this smart and innovative thinking in their business or community service field, including innovations in social media, technology, and sustainability. This may include the implementation of technology to aid employees; projects completed by an organization or company and their contractors; the implementation of social media or customer attraction devices to enhance marketing and sales; the creative or sustainable development of new services or products; and/or an innovation that sets them apart as a vibrant, sustainable organization and produced positive results for its bottom line.
Nominees will be judged upon their demonstration of exceptional customer service that resulted in an increase in customer/client satisfaction, retention, and referrals. The award will honor an organization for its existing or improved service procedures achieved through such programs as employee training, institution of a service policy that resulted in customer retention, service follow-up to gauge satisfaction, etc. Nominations are encouraged from satisfied customers who feel they have received exceptional service from a business or nonprofit.
The Headliner Awards program was created by the Dutchess County Regional Chamber of Commerce to recognize and celebrate outstanding companies and nonprofit organizations located in the county. Each year, winners are selected as exemplary in the following categories:
Nominations can be made by members of the community including:
Winners, chosen from these nominations by a committee of Chamber members and past-winners, are saluted at the April Contact Breakfast.
For more information about the Headliner Awards, please contact Rich Kleban at the Chamber, (845) 454-1700, ext. 1023 or firstname.lastname@example.org.
Dutchess County Dept. of Community & Family Services
Best Place to Work: Marshall & Sterling Insurance
Green & Lean: Gas Land Petroleum, Inc.
Leadership in Business & Community: City of Poughkeepsie Mayor Robert Rolison
Outside-the-Box Innovator: netEffx, Inc.
Lara Litchfield-Kimber, Mid-Hudson Children's Museum
Special Think Local First Award: Sparrow's Nest
Walter Joseph, Children’s Home of Poughkeepsie
Robert Allers, Dutchess County Department of Community and Family Services
Tim Dean, Marshall and Sterling Insurance
Sheila Appel, IBM
The Brake Shop
"As a 100 percent employee-owned company, Marshall & Sterling Insurance takes great pride in providing industry-leading career opportunities and advancement for our employees. We are extraordinarily proud to have been recognized by the Dutchess County Regional Chamber of Commerce with a Headliner Award as a “Best Place to Work” in the Hudson Valley. This honor truly reflects our company’s commitment to our employee-owners, and our mission and vision to provide unmatched insurance and risk management to our clients, while also being active and engaged supporters of the communities we serve." - Tim Dean, President
"Being awarded the Headliner for “Leadership in Business and Community” was an incredible honor for several reasons. First, being honored by my peers in the business community was extremely meaningful and affirmed that my approach to business and giving back was the correct one. Second, being recognized by the Dutchess County Regional Chamber of Commerce, even before becoming a member, spoke volumes about the inclusive attitude and approach of the Chamber. It was because of this honor, and seeing what went on at the Chamber’s Contact Breakfast, that I decided to get involved and have my firm join. In hindsight, based upon a year of membership and positive experiences since, I wish we had joined long ago." - Jeffrey Feldman, Founding Partner
"[Our agency] was so excited to receive a headliner award in 2013. It was so rewarding for me and my team to receive this honor and to be recognized by our community. We are always so focused on what we can do for our clients and our community at large, that it was really nice to take a step back and see our hard work and dedication pay off in this way." - Jennifer Dunn, owner
"Being owner of The Brake Shop, I was so proud the business was recognized for the service it worked so hard to provide. It meant the world to me and I put the award on display at the shop so my customers could easily see it to give them some added peace of mind about the quality of service they could expect from my staff. My goal was always to exceed my customers' expectations and this award demonstrated how I had achieved that goal more often than not." - Michael Spinelli, Owner