• Family Services Notes Increase in Behavioral Health Needs; Announces Intentional Growth Plan in Response

    Nonprofit to Hire Nearly 50% More Social Workers in 2022,
    Amplifies Focus on Highest Quality of Care and Employee Support
    In direct response to the needs of the community and its staff, Family Services, Inc., a mission-focused nonprofit committed to providing critical lifechanging supports to clients in Dutchess, Orange and Ulster counties for more than 140 years, has announced new plans for 2022. Beginning early this year, Family Services plans to expand its behavioral health centers through a nearly 50% increase in social work staff and other important shifts to improve client outcomes and employee experiences.
    “We are excited to expand our reach through this responsive hiring initiative and intentional changes from within,” said Family Services’ Chief Executive Officer Brian Doyle. “We’ve listened closely to our valued clients and staff and have implemented expanded client access along with new employee benefits for both our current and prospective team members, based on their feedback.
    With the dramatic increase in needs among our clients since the pandemic began, including a desire for greater mental health support and a variety of ways to access it, plus a shortage of professionals to meet that need, we knew we had to step up our response. We want to ensure we continue delivering support with integrity and remain a place we’re all proud to work for, giving our clients the dignity and respect they deserve.”
    More Professional Staff, More Time for Clients
    One benefit to growing the number of social workers is that it will reduce clinicians’ caseloads, allowing them to increase the frequency and duration of services for clients, moving from 30-minute to 45-minute sessions. In addition, Family Services is recruiting permanent onsite medical staff to create better continuity of care. The nonprofit also adjusted its workweek to 40 hours to allow medical doctors, nurse practitioners and therapists administrative time for paperwork and documentation, empowering staff to best manage their schedules and time.
    Competitive Pay, Progressive Benefits
    In order to meet the current needs of the market, and to recruit and retain top-notch staff, Family Services has increased the pay scale for open positions to be competitive with industry benchmarks. It has also taken important steps to lead the way in terms of progressive benefits and culture, from being at the forefront of Covid protocols, ahead of state and national guidance, to launching its compassionate leave program more than a decade ago, which allows employees to donate unused time off to help colleagues when needs arise. With equity in mind, Family Services also implemented a tiered structure for healthcare, meaning the organization contributes more for employees who need it most and levels the field to make health benefits accessible to all.
    According to Doyle, this thoughtful compensation and benefits structure, plus the ability for staff to develop professionally through the attainment of licensure and quality supervision and training, furthers providers longevity in the field and their progression with Family Services.
    “In addition to feeling connected to the transformative work we do at Family Services, I often hear from my colleagues that they appreciate our respectful, collegiate environment and the growth opportunities available to them,” said Vice President for HR, Risk Management, and Organizational Development at Family Services, Christopher Pels. “With these mindful changes we’re making, we’re opening up even more opportunities for professional advancement and fulfillment.”
    Flexible, Compassionate and Hybrid Supports
    Family Services is ensuring, as it heads more fully into 2022, that clients and therapists benefit from the richness of in-person appointments and the ability to meet in an office environment, while embracing technology and virtual options for ease of access. This combination of care models will allow its team members to best support underserved and marginalized populations.
    Family Services is also dedicated to providing safe, trauma-informed spaces for clients and staff, including a new behavioral health center recently opened in Highland and another planned for later this year, in partnership with Sun River Health and Genoa Pharmacy.
    “We’ve always been committed to the highest standard of quality care at Family Services, which is why we attract some of the profession’s kindest, most dedicated and mission-minded people – and it’s not something we’re willing to compromise on,” said Doyle. “We’re eager to see what 2022 holds for our clients and growing team.”
    To learn more about these new initiatives and all open positions, please visit https://familyservicesny.org/.
    About Family Services, Inc.
    Founded in 1879, Family Services serves Dutchess, Orange and Ulster counties, through nine locations across the Hudson Valley, including Poughkeepsie, Rhinebeck, Beacon, Millbrook, Dover Plains, Kingston, New Paltz, Ellenville and Middletown. The 143-year-old nonprofit organization offers responsive programs dedicated to behavioral health, victim services, family programs, youth services, community safety and prevention, all with the intent of helping people improve their lives and communities, and working collaboratively to build a stronger, safer Hudson Valley.
    In 2020 alone, Family Services helped nearly 11,000 children, adults and families locally, along with another 70,000 visits to Family Services’ Family Partnership Center, where a variety of nonprofits and related organizations come together to offer under-one-roof support to people in need of assistance.
    For more information, please visit https://familyservicesny.org/ or follow Family Services on SOCIAL MEDIA SITES HERE, HYPERLINKED.