IT Support Technician - Full Time
Intelligent IT Designs has a current requirement for a full-time IT Support Technician. This is an exciting opportunity for those with some specific skills to join a fast-growing company with great customers. Working with us, we will help you expand your skill set and develop into a great all-around IT professional. You can expect a challenging, supportive and fast-paced environment working with Cloud technologies, remote management tools, and a wide variety of environments. We guarantee, you won't be bored, you will learn a lot and your skills will grow.
You will need to perform various support and maintenance tasks as assigned for Intelligent IT Designs clients, both in person and via remote support tools.
Duties will include site visits, therefore effective and above average communication skills are required. Hours of work are generally stable; however, some evening or weekend work may be required on occasion. Previous experience in the field is a plus.
Above average English communication skills
Demonstrate respectful written and verbal communication skills
Demonstrate attention to detail
Ability to stay calm and polite in the face of tense customers and situations
Ability to translate technical matters from geek-speak to lay terms in a respectful way
Ability to multi-task, prioritize, and meet all the required deadlines and expectations
Ability to work independently as well as part of a team
Verifiable experience in an industry other than computers or IT
This role would best suit an IT Support Technician with at least 5 years of experience in the IT support business, who is looking to expand their skill set. Exceptional recent graduates may be considered. You will have a thorough understanding of the Wintel platform, as well as recent verifiable experience with the following: