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  • Refund/Cancellation Policy Refund/Cancellation Policy

    Refund Policy:

    All sales are final. No refunds or exchanges. The event is rain or shine. Balloons may not inflate or fly if weather conditions are not ideal - refunds will NOT be issued if balloons do not inflate. You're donating to maintain the integrity of the non-profit organizations behind the festival.

    Cancellation Policy:

    Event is rain or shine. ALL BALLOONS TAKE-OFF AT THE SOLE DISCRETION OF THE PILOT. Sometimes, due to impending weather, wind, or other conditions, balloons will launch early, late or not at all. Please plan to arrive roughly 30 minutes or more prior to the scheduled launch time to ensure you see the balloon inflate and rise. Up-to-the-minute info about launch times and delays, will be available via the Chamber's Facebook and Twitter postings throughout the festival. All sales are final. No refunds or exchanges.

    All Hot-Air Balloon launches are wind and weather permitting. Sometimes, due to impending weather, wind, or other conditions, balloons will launch early, late or not at all. Please plan to arrive roughly 30 minutes prior to the scheduled launch time to ensure you see the balloon inflate and rise. Up-to-the-minute information about launch times and delays, will be available via the Chamber's Facebook and Twitter postings throughout the festival. All balloon activities are weather-and wind-permitting at the discretion of the pilot. If wind and weather conditions are not ideal and safe for ballooning the pilot(s) will not inflate or fly.

     

    By making a donation you agree to all of the above terms and conditions and understand refunds and exchanges will not be issued under any circumstances.

     

    YOUR DONATION FOR A RESERVATION PER PERSON IS GOOD FOR ONE PERSON ADMISSION TO ATTEND THE 30TH ANNUAL HUDSON VALLEY HOT-AIR BALLOON FESTIVAL AT TYMOR PARK FOR THE DATE AND TIME OF YOUR RESERVATION.

  • Questions? Call the Hudson Valley Hot-Air Balloon Festival Hot-Line. 

    (845) 454-1701

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